Last Updated: August 31, 2026
At Purobi, we respect your privacy and are committed to protecting the personal information you provide while using Purobi.in.
This Privacy Policy explains what information we may collect, why we collect it and how it may be used.
1. Information We May Collect
When you visit our website, place an order or contact us, we may collect information such as:
- Name
- Mobile number
- Email address
- Billing address se
- Shipping address
- PIN code
- Order details
- Payment status
- Customer support communications
2. Payment Information
Payments may be processed through third-party payment gateways.
Purobi does not normally require or directly store your complete card number, CVV, UPI PIN, banking password or similar confidential banking credentials.
Payment-related information may be handled by the relevant payment service provider according to its own privacy and security policies.
3. How We Use Your Information
We may use customer information to:
- Process and fulfil orders
- Deliver products
- Confirm payments
- Send order updates
- Provide customer support
- Handle applicable refunds
- Prevent fraudulent transactions
- Improve our website and services
- Maintain business and transaction records
- Comply with applicable legal and regulatory requirements
4. Customer Communications
We may contact customers through phone calls, SMS, email, WhatsApp or other appropriate communication channels regarding:
- Orders
- Payments
- Delivery
- Customer support
- Important service-related information
Marketing communications, where applicable, will be handled in accordance with applicable requirements and customer preferences.
5. Sharing Customer Information
We may share necessary customer information with trusted service providers when required to operate our business or fulfil your order.
These may include:
- Courier and logistics partners
- Payment gateway providers
- Website and technology providers
- Customer support providers
- Analytics/service providers
- Professional or legal service providers
- Government or regulatory authorities where legally required
We do not intend to sell customers’ personal information as a commercial product.
6. Cookies
Purobi.in may use cookies and similar technologies to:
- Improve website functionality
- Remember certain preferences
- Understand website usage
- Analyse website performance
- Support advertising or marketing activities where applicable
You may manage or disable cookies through your browser settings, although some website functionality may be affected.
7. Data Security
We take reasonable measures to protect customer information against unauthorised access, misuse, loss or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
8. Third-Party Websites
Purobi.in may contain links or integrations provided by third-party services.
Purobi is not responsible for the privacy practices, content or security of third-party websites or services that we do not operate.
Customers should review the privacy policies of third-party services when appropriate.
9. Data Retention
We may retain customer and transaction information for as long as reasonably necessary for:
- Order fulfilment
- Customer support
- Accounting and business records
- Legal requirements
- Regulatory requirements
- Fraud prevention
- Resolving disputes
10. Children’s Privacy
Purobi does not knowingly seek personal information from children for independent purchases.
If a parent or legal guardian believes that a child has provided personal information to us, they may contact us using the details below.
11. Policy Updates
We may update this Privacy Policy from time to time.
Any updated version will be published on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.
Purobi
Founder: Raju Das
Address:
Katwa, Purba Bardhaman, West Bengal, India
Email: Care.purobi@gmail.com
Phone / WhatsApp: +91 7001495716